Lender Use of AI and Its Bad Effects on Lending Decisions
Automated vs. Manual Underwriting: Impacts Credit Scores The Consumer Financial Protection Bureau (CFPB) and five federal agencies began investigating how financial institutions use artificial intelligence (AI) in risk evaluations for loan approvals. This inquiry ties into previous discussions on the various credit scores and how credit reporting errors and creditor data affect automated decision-making. The Impact on Consumers How does AI's use in credit evaluations affect consumers? The accuracy of creditor data is crucial, as errors can significantly influence loan approval outcomes. We'll explore this through the experience of a borrower named Sam, illustrating the consequences of incorrect data on credit reports. Sam's Story: A Case Study Sam, after years of avoiding debt repayment, decided to rehabilitate his loan with the U.S. Department of Education. Despite completing a rehabilitation program and improving his financial habits, Sam encountered obstacles when applying for an auto loan due to discrepancies in his [...]